Privacy Policy

Last updated: April 15, 2026

1. Introduction

Sellolab ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered sales assistant platform.

By using Sellolab, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

  • name
  • email address
  • account credentials

2.2 Usage Data

We may collect:

  • interactions with the Service
  • session data
  • device and browser information

2.3 Conversation Data

Our Service may process:

  • audio streams
  • transcriptions
  • conversation context

This data is used to generate real-time AI suggestions.

3. How We Use Your Information

We use your data to:

  • provide and operate the Service
  • generate AI suggestions
  • improve product performance
  • communicate with you
  • ensure security and prevent fraud

4. Legal Basis for Processing

We process your data based on:

  • your consent
  • performance of a contract
  • legitimate business interests

5. Data Sharing

We may share data with:

5.1 Service Providers

Including:

  • cloud infrastructure providers
  • AI providers
  • payment processors (e.g., Paddle)

5.2 Legal Requirements

We may disclose data if required by law.

We do not sell your personal data.

6. Data Retention

We retain your data only as long as necessary to:

  • provide the Service
  • comply with legal obligations

7. Data Security

We implement reasonable security measures to protect your data. However, no system is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access your data
  • request correction or deletion
  • withdraw consent

To exercise your rights, contact us.

9. Cookies and Tracking

We may use cookies to:

  • improve user experience
  • analyze usage

You can control cookies via your browser settings.

10. Third-Party Services

Our Service may integrate with third-party services. We are not responsible for their privacy practices.

11. International Data Transfers

Your data may be processed in countries outside your jurisdiction. We take steps to ensure appropriate safeguards.

12. Children's Privacy

Our Service is not intended for individuals under 18.

13. Changes to This Policy

We may update this Privacy Policy at any time.

14. Contact

If you have any questions: